Flowers Wembley Accessibility Statement

Our Commitment to Accessibility

At Flowers Wembley, we believe everyone in Wembley should be able to enjoy the convenience and beauty of ordering flowers online. Accessibility is a key part of our commitment to customer service, inclusion, and social responsibility. We strive to ensure that all customers, regardless of disability or technology preference, can access our flowers Wembley services with ease, confidence, and independence.

WCAG 2.1 AA Compliance

To deliver accessible flowers Wembley experiences, our website is designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised guidelines help us ensure our content is robust, understandable, and usable for everyone. By following these standards, we are working to create an equitable online ordering process for all of our Wembley customers.

Screen Reader Compatibility

Flowers Wembley is committed to supporting customers who use screen readers and other assistive technology. Our website is developed using semantic HTML, clear labels, logical headings, and meaningful link texts to provide a seamless navigation experience. We test our platform with commonly used screen readers to ensure that people who are blind or have low vision can access every part of our flowers Wembley online ordering process.

High Contrast and Readability

Recognising the importance of visual clarity, we provide a high contrast design across all main elements of the Flowers Wembley website. Our text and background colour combinations are selected for readability, supporting customers with visual impairments or colour blindness. Font sizes and spacing are chosen to be legible and scalable, reducing eye strain and supporting a pleasant ordering journey.

Accessibility for All Our Wembley Customers

Accessibility is more than compliance; it is about ensuring convenience, dignity, and independence for all our Wembley customers. Whether you're browsing our selection, customising your bouquet, or completing the checkout, every step on the Flowers Wembley website is optimised for ease-of-use. Our goal is for everyone in Wembley to be able to order flowers online without barriers, frustration, or extra assistance.

Continuous Improvement and Feedback

Flowers Wembley recognises that accessibility is an ongoing process. We continuously review, test, and enhance our website in line with best practices and evolving standards. We value feedback from the Wembley community as it helps us understand and address accessibility barriers. If you encounter any difficulties accessing our site or services, we encourage you to contact us. Our team is dedicated to resolving accessibility issues promptly and efficiently, and we welcome all suggestions for improvement.

Contacting Us About Accessibility

If you experience any issues accessing the Flowers Wembley website or have questions about our accessibility efforts, please get in touch with us via the contact options provided on our website. We are committed to ensuring a welcoming and inclusive experience for every Wembley customer, and we take all accessibility concerns seriously.

Thank You for Choosing Flowers Wembley

We appreciate your trust in Flowers Wembley for your floral needs. By prioritising accessibility, we aim to make ordering flowers online straightforward, enjoyable, and open to all Wembley residents and visitors, today and into the future.